LEGAL REFERENCE

Your Privacy Matters to Us

We built qqangpao around your account security and data protection. Every transaction you make through DANA, OVO, GoPay or QRIS, every table you join, and every bet you...

Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Control
View Game Library Read FAQ
qqangpao Your Privacy Matters to Us

How We Collect and Use Your Data

When you open an account with qqangpao, we collect your name, email, phone number and payment details to verify your identity and process deposits through DANA, OVO, GoPay and QRIS. We use this information to keep your account secure, prevent fraud, and comply with local regulations in supported Indonesian regions. We never sell your data to third parties. Your gaming history, bet

records and account balance remain visible only to you and our support team when you request help.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Email Support Send privacy concerns to our data protection team...
Account Settings Review and update your personal information anytime. You...
Data Request Request a full copy of your account data...
EDITORIAL CLARITY

Privacy Standards We Follow

Encryption Standard

All data in transit and at rest uses TLS 1.3 and AES-256 encryption. Your payment details never touch our servers unencrypted.

Third-Party Audits

We undergo annual security audits by independent firms. Audit reports confirm our encryption, access controls and data handling meet industry benchmarks.

Payment Compliance

DANA, OVO, GoPay and QRIS transactions comply with Bank Indonesia and OJK regulations. We maintain PCI DSS Level 1 certification for card data.

Data Retention

We keep your account data for the life of your account plus 7 years for tax and regulatory purposes. You can request deletion anytime.

Staff Access

Only authorised support and security staff can view your data, and only when you request help or we detect suspicious activity on your account.

Breach Protocol

If we detect unauthorised access, we notify you within 24 hours and provide steps to secure your account and funds immediately.

How Our Policy Compares

Data SharingWe share data only with payment processors (DANA, OVO, GoPay, QRIS) and regulators. No marketing partners, no data brokers, no third-party analytics.
Cookie UseWe use session cookies to keep you logged in and functional cookies to remember your language and lobby preferences. No tracking cookies.
Account DeletionYou can close your account anytime. We delete your personal data within 30 days, except records required by law or for dispute resolution.
Children's Dataqqangpao is for adults only. We do not knowingly collect data from anyone under 18. If we discover underage access, we close the account immediately.
International TransfersYour data stays within Indonesia's data centres unless you request support from our regional team. Cross-border transfers use standard contractual clauses.
Policy UpdatesWe update this policy when regulations change or we add new features. We notify you by email 30 days before material changes take effect.
Your RightsYou have the right to access, correct, delete or port your data. Submit requests via email and we'll respond within 14 days with next steps.
AT A GLANCE

What Protects Your Account

01
Two-Factor Authentication Enable 2FA via SMS or authenticator app. Every login from a new device requires a code only you can generate, blocking unauthorised access.
02
Session Timeout Your session expires after 30 minutes of inactivity. This prevents someone from accessing your account if you step away from your device.
03
Payment Verification Large withdrawals require email confirmation. We send a link you must click within 10 minutes to approve the transfer to your DANA, OVO, GoPay or QRIS wallet.
04
Fraud Detection Our system flags unusual activity like logins from new countries or deposits from unfamiliar payment sources. We contact you immediately if we spot anything odd.
05
Account Recovery If you lose access, we verify your identity through email and phone before resetting your password. This prevents attackers from taking over your account.
06
Dispute Resolution Disputed transactions are investigated within 5 business days. We review payment logs, device data and account activity to resolve claims fairly.

Privacy Policy Questions

We keep your gaming history for 7 years after your last activity for regulatory and tax purposes. You can download or delete your history anytime from account settings. Deleted history is removed from our live systems within 24 hours.

Yes. Email our support team with 'Data Request' in the subject line. We'll compile your personal info, account history, payment records and login logs into a single file and send it within 7 business days at no cost.

No. We never sell your data. We share information only with DANA, OVO, GoPay and QRIS to process your payments, and with regulators when required by law. No marketing partners, no data brokers.

Contact us immediately. We'll freeze your account, review login history and reset your password. If funds were withdrawn, we investigate and work with your payment provider to recover them where possible.

Your DANA, OVO, GoPay and QRIS details are encrypted with AES-256 and never stored on our servers. Payments are processed through secure gateways certified by each provider. We hold PCI DSS Level 1 certification.

Yes. Close your account anytime from settings. We delete your personal data within 30 days. Tax records and dispute logs are kept for 7 years as required by Indonesian law, but your name and contact details are removed.

We use session cookies to keep you logged in and functional cookies to remember your language and lobby layout. We do not use tracking cookies or share data with analytics platforms. You can disable cookies in your browser anytime.